Building Client Relationships

This experiential workshop explores the skills and behaviours required to build powerful, effective client relationships. You will learn how to build rapport with your prospective customers, understand the signals and signs they offer which communicate their personality preferences, enabling you to adapt your approach. You will appreciate where your POWER comes from in the relationship – your personal POWER, you positional POWER and your knowledge POWER. We use Forum Theatre working with actors to offer safe space and time to experiment, to try out different approaches, to build your confidence such that you’ll be in a great place when you next cold-call a prospective customer. Delivered as a 1 day or 2 day workshop.