Dealing with Employee Relations Issues

This workshop has been created and delivered to help managers explore and practice approaches to handling sensitive employee relations issues, recognising that the breadth and depth of issues managers are called to work with today has increased significantly. Working with a business actor, we explore practical techniques and approaches to handling issues / conditions such as:

• Employees with life changing health conditions
• Aspergers / Autism type conditions
• Employees transitioning

With the actor, each partiicpant has time to try different approaches to building and maintaining rapport, developing appropriate questioning skills, showing empathy and understanding, ways of offering help and support, how to be present and supportive. There is time for group discussion to explore how fellow-managers work with and handle their own emotions, especially when dealing with challenging situations. All facilitated in a supportive, constructive environment where participants can be honest, share experiences and learn from each other.